BIZTEL 3.7

BIZTEL is a cloud-based business telephony and contact center platform developed by AGE Co., Ltd. It unifies virtual PBX, call center operations, and softphone capabilities so teams can manage inbound and outbound calls from the office or remotely. Administrators design call flows and policies through a web console, while users place and receive calls via desktop or mobile apps using their business numbers.

Key features:

• Cloud PBX and softphone: extension dialing, call transfer, hold, voicemail, caller ID, and click-to-dial
• Intelligent routing: IVR, ACD, skills-based routing, priority queues, business hours, and failover rules
• Quality management: call recording and monitoring (listen/whisper/barge) with configurable retention
• Analytics and reporting: real-time dashboards, historical reports, KPI tracking, and data export
• Integrations and APIs: connectors and webhooks to link with CRM, help desk, and BI tools
• Mobility and remote work: iOS and Android apps to use an office extension on the go, with Wi‑Fi/LTE calling and push notifications
• Administration and security: role-based access controls, audit logs, and encryption in transit
• Scalability and reliability: rapid cloud deployment with elastic capacity to meet changing demand

BIZTEL helps contact centers, sales teams, and support desks modernize voice communications, streamline operations, and improve customer experiences. Feature availability may vary by plan and region.

BIZTEL is developed by AGE Co., Ltd.. The most popular versions of this product among our users are: 3.2, 3.3, 3.4, 3.6 and 3.7. The names of program executable files are BIZTEL.exe, BIZTEL2.exe and BIZTEL2start.exe.